Robert Bosch GmbH (henceforth “Bosch,” “we,” or “us”) appreciates your visit to our websites and mobile applications (collectively also referred to as our “online services”), as well as your interest in our company and our products.
Protecting your privacy when processing personal data and the security of all business data is an important concern to which we pay attention in our business processes.
Any personal data collected by our online presences during your visit is processed confidentially and in strict accordance with legal provisions. Data privacy and information security are an integral part of our corporate policy.
Robert Bosch GmbH is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows:
Robert Bosch GmbH
70839 Gerlingen-Schillerhöhe, Germany
Phone: +49 711 400 40990
3.1 · Categories of data processed
Communications data (e.g., name, telephone number, e-mail address, address, IP address) is processed.
3.2 · Principles
Personal data is all information which refers to an identified or identifiable natural person, for example, names, addresses, telephone numbers or e-mail addresses, which are an expression of the identity of a person.
We process personal data only when there is a legal basis for doing so or you have granted us your consent in this regard, e.g., within the scope of registration.
3.3. · Purposes of processing and legal basis
We and the service providers contracted by us process your personal data for the following processing purposes:
3.3.1 Provision of this online presence
Legal basis: An overriding legitimate interest on our part in direct marketing, provided that this occurs in accordance with data protection requirements and the requirements of competition law
3.3.2 Responding to user inquiries within the scope of a contact form
Legal basis: An overriding legitimate interest on our part in marketing as well as in the improvement of our products and services, provided that this occurs in accordance with data protection requirements and the requirements of competition law and/or contract performance or consent
3.3.3 Investigation of disruptions and for security reasons
Legal basis: Fulfillment of our legal obligations in the area of data security and an overriding legitimate interest in the elimination of disruptions and the security of our services.
3.3.4 · Self-promotion and promotion by others as well as market research and reach analysis done within the scope statutorily permitted or based on consent
Legal basis: Consent or predominantly, legitimate interest on our part in direct marketing if in accordance with data protection and competition law.
3.3.5 Assertion and defense of our rights
Legal basis: A legitimate interest on our part in asserting and defending our rights.
3.4 · Log files
Whenever you use the Internet, specific information is automatically transmitted by your Internet browser and is stored by us in so-called “log files”.
We store the log files for a brief period to detect disruptions and for security reasons (e.g., clarification of attempted attacks) and delete them afterwards. Log files which must be kept longer for evidentiary purposes are exempt from deletion until final clarification of the respective incident and can be transmitted to investigative authorities on a case-by-case basis.
Log files are also used (without or without complete IP address) for purposes of analysis; in this regard, see the section "Web analysis" (see No. 5).
In particular, the following information is stored in the log files:
This online offer is not meant for children under 16 years of age.
3.6 Transmission of data Name of the files and/or information retrieved;
3.6.1 Transmission of data to other responsible parties
In addition, data may be transmitted to other responsible parties insofar as we are obligated to do so on account of legal regulations or an enforceable administrative or judicial order.
3.6.2 Transmission of data to service providers
We use external service providers for tasks such as marketing services, programming, data hosting, and hotline services. We have chosen these service providers carefully and supervise them on a regular basis, especially their careful handling and safeguarding of the data stored at these service providers. We bind all service providers to confidentiality and compliance with the legal regulations. Service providers may also be other Bosch group companies.
3.6.3 Transmission to recipients outside the EEA
We may also transmit personal data to recipients located outside the EEA in so-called “third countries”. In this case, we make certain prior to transmission that either an adequate level of data protection exists at the recipient’s (e.g., on the basis of an adequacy decision by the EU Commission for the respective country or agreement of so-called “EU standard contractual clauses of the European Union” with the recipient) or your consent to transmission is on file.
You can obtain from us an overview of the recipients in third countries and a copy of the specifically contracted provisions for ensuring an adequate level of data protection. For this, please use the information in the section “Responsible entity and contact” (see No. 2).
3.7 Duration of storage; retention periods
As a rule, we store your data as long as this is necessary to provide our online presence and the associated services or as long as we have a legitimate interest in continued storage (e.g., we may still have a legitimate interest in postal marketing even after fulfillment of a contract). In all other cases, we delete your personal data with the exception of data that we must continue to store in order to fulfill legal obligations (e.g., we are obligated to retain contracts and invoices for a specific period because of mandatory storage periods defined in tax law and commercial law).
6.1 Google reCAPTCHA
In certain cases we use the reCAPTCHA service of the company Google LLC to ensure appropriate data security for the use of contact forms. This serves above all for the differentiation of whether the input has been made by a natural person or fraudulently by machine or automated processing. This represents a predominant legitimate interest on our part within the meaning of article 6 section 1 lit. f GDPR. The service includes the sending of the IP address and if necessary other data required by Google for the reCAPTCHA service to Google. The deviating data protection regulations of Google LLC are applicable for this purpose.
6.2 Google web fonts
This site uses so-called web fonts of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose, the browser you are using has to connect to the servers of Google. This informs Google that our website was accessed via your IP address. The use of Google web fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a predominant legitimate interest on our part within the meaning of article 6 section 1 lit. f GDPR.
Your computer will use a standard font if your browser does not support web fonts.
Our associates and the companies providing services on our behalf are obliged to uphold confidentiality and to comply with all applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security
and to protect any data of yours that we process from the risk of unintentional or unlawful destruction, manipulation, loss, change, or unauthorized disclosure or access. Our security measures are constantly being improved in line with technological developments.
To assert your rights, please follow the instructions provided in section 2 (“Data controller and contact”). In doing so, please provide us with information we can use to personally identify you.
10.1 Right to information and access:
You have the right to obtain information from us about whether or not your personal data is being processed, and, where this is the case, to access your personal data.
10.2 Right to correction and deletion:
You have the right to demand that we correct inaccurate personal data relating to you and – provided that legal requirements have been met – amend or delete it.
This does not apply to data required for billing or accounting purposes or which is subject to a legal retention period. Where access to such data is not required, however, its processing is restricted (see the following).
10.3 Restriction of processing:
You have the right to demand – provided that legal requirements have been met – that the processing of your data be restricted.
10.4 Data portability:
You continue to have the right to receive the data you have provided us in a structured, commonly used, and machine-readable format and – wherever technically feasible – to demand that the data be transmitted to a third party.
10.5 Right to object
10.5.1 Right to object based on individual situation
If we process data on the basis of an overriding justified interest of the kind described in this data protection notice, you have the right to object, on grounds relating to your particular situation, at any time to this processing. We will no longer process your personal data unless, in accordance with legal requirements, we can demonstrate compelling and legitimate grounds for their further processing which override your interests, rights, and freedoms, or if their further processing serves to establish, exercise, or defend legal rights.
10.5.2 Objection to data processing for the purposes of direct marketing
In addition, you can object at any time to the processing of your personal data for advertising purposes. Please note that, for organizational reasons, there may be an overlap between your objection and the use of your data in a campaign that is already running.
10.6 Right to withdraw consent
If you have consented to the processing of your data, you can withdraw this consent with future effect at any time. This also applies to withdrawal of consent given to us prior to the enactment of the General Data Protection Regulation (May 25, 2018). This does not affect the lawfulness of the processing of your data prior to withdrawal.
10.7 Right of complaint with supervisory authority
You have the right to lodge an appeal with a data protection supervisory authority. For this purpose, you can contact the data protection supervisory authority that is responsible for your place of residence or your federal state or the data protection supervisory authority that is responsible for us.
This is: State Commissioner for Data Protection and Freedom of Information
Postfach 10 29 32
Telephone: +49 711 6155 41-0
Fax: +49 711 6155 41-15
e-mail to: firstname.lastname@example.org
If you wish to contact us, please find us at the address stated in the “Controller” section (see no. 2).
To assert your rights and to notify data protection incidents please use the following link:
For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:
Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
Postfach 30 02 20
e-mail to: DPO@bosch.com
We reserve the right to amend our security and data protection measures where required to take account of technological developments. In such cases, we will amend our data protection policy accordingly.
Please always consult the current version of our data protection policy, as this is subject to change.
Last revised: November 12, 2020