Privacy statement Robert Bosch GmbH

Robert Bosch GmbH (henceforth “Bosch,” “we,” or “us”) appreciates your visit to our websites and mobile applications (collectively also referred to as our “online services”), as well as your interest in our company and our products.

1. Bosch respects your privacy

Protecting your privacy when processing personal data and the security of all business data is an important concern to which we pay attention in our business processes.



Any personal data collected by our online presences during your visit is processed confidentially and in strict accordance with legal provisions. Data privacy and information security are an integral part of our corporate policy.

2. Data controller and contact

The controller responsible for the processing of your data is:

Robert Bosch GmbH
Robert-Bosch-Platz 1
70839 Gerlingen-Schillerhöhe, Germany
E-mail: kontakt@bosch.de
Phone: +49 711 400 40990

To assert your rights, report data-privacy incidents, make suggestions and complaints regarding the processing of your personal data, and withdraw your consent, we recommend that you contact our chief data protection officer:



Matthias Goebel
Chief data protection officer
Information security and privacy Bosch Group (C/ISP)
Robert Bosch GmbH
Kronenstraße 22
70173 Stuttgart, Germany

Or use the following link:
https://www.bkms-system.net/bosch-datenschutz

3. Processing of personal data

3.1 · Categories of data processed

Communications data (e.g., name, telephone number, e-mail address, address, IP address) is processed.

3.2 · Processing principles

Personal data is all information which refers to an identified or identifiable natural person, for example, names, addresses, telephone numbers or e-mail addresses, which are an expression of the identity of a person.

We process personal data only when there is a legal basis for doing so or you have granted us your consent in this regard, e.g., within the scope of registration.

3.3. · Purposes of processing and legal basis

We and the service providers contracted by us process your personal data for the following processing purposes:

3.3.1 Provision of this online presence

Legal basis: An overriding legitimate interest on our part in direct marketing, provided that this occurs in accordance with data protection requirements and the requirements of competition law

3.3.2 Responding to user inquiries within the scope of a contact form

Legal basis: An overriding legitimate interest on our part in marketing as well as in the improvement of our products and services, provided that this occurs in accordance with data protection requirements and the requirements of competition law and/or contract performance or consent

3.3.4 Investigation of disruptions and for security reasons

Legal basis: Fulfillment of our legal obligations in the area of data security and an overriding legitimate interest in the elimination of disruptions and the security of our services.

3.3.7 Assertion and defense of our rights

Legal basis: A legitimate interest on our part in asserting and defending our rights.

3.4 · Log files

Whenever you use the Internet, specific information is automatically transmitted by your Internet browser and is stored by us in so-called “log files”.

We store the log files for a brief period to detect disruptions and for security reasons (e.g., clarification of attempted attacks) and delete them afterwards. Log files which must be kept longer for evidentiary purposes are exempt from deletion until final clarification of the respective incident and can be transmitted to investigative authorities on a case-by-case basis.

Log files are also used (without or without complete IP address) for purposes of analysis; in this regard, see the section "Web analysis" (see No. 5).

In particular, the following information is stored in the log files:

  • IP address (internet protocol address) of the terminal device from which the online presence is being accessed;
  • Internet address of the website from which the online presence was accessed (so-called origin or referrer URL);


  • Name of the service provider via which the online presence is accessed;
  • Date, time, and duration of retrieval;
  • Quantity of data transferred;
  • Operating system and information about the Internet browser used, including installed add-ons (e.g., for the Flash player);
  • http status code (e.g., "inquiry successful” or ”requested file not found”).

3.5 Transmission of data Name of the files and/or information retrieved;

3.5.1 Transmission of data to other responsible parties

As a rule, we transmit your personal data to other responsible parties only insofar as this is necessary for performance of the contract, if we or the third party have an overriding legitimate interest in transmitting the data or you have consented to this. Details regarding the legal basis may be found in the section “Purposes of processing and legal basis” (see No. 3.3). Third parties may also be other Bosch group companies. If data is transmitted to third parties on the basis of an overriding legitimate interest, this is explained in this privacy policy.

In addition, data may be transmitted to other responsible parties insofar as we are obligated to do so on account of legal regulations or an enforceable administrative or judicial order.

3.5.2 Transmission of data to service providers

We use external service providers for tasks such as marketing services, programming, data hosting, and hotline services. We have chosen these service providers carefully and supervise them on a regular basis, especially their careful handling and safeguarding of the data stored at these service providers. We bind all service providers to confidentiality and compliance with the legal regulations. Service providers may also be other Bosch group companies.

3.5.3 Transmission to recipients outside the EEA

We may also transmit personal data to recipients located outside the EEA in so-called “third countries”. In this case, we make certain prior to transmission that either an adequate level of data protection exists at the recipient’s (e.g., on the basis of an adequacy decision by the EU Commission for the respective country or agreement of so-called “EU standard contractual clauses of the European Union” with the recipient) or your consent to transmission is on file.

You can obtain from us an overview of the recipients in third countries and a copy of the specifically contracted provisions for ensuring an adequate level of data protection. For this, please use the information in the section “Responsible entity and contact” (see No. 2).

3.6 Duration of storage; retention periods

As a rule, we store your data as long as this is necessary to provide our online presence and the associated services or as long as we have a legitimate interest in continued storage (e.g., we may still have a legitimate interest in postal marketing even after fulfillment of a contract). In all other cases, we delete your personal data with the exception of data that we must continue to store in order to fulfill legal obligations (e.g., we are obligated to retain contracts and invoices for a specific period because of mandatory storage periods defined in tax law and commercial law).

4. Use of cookies

4.1 General information

Cookies are tiny text files which are saved on your computer during a visit to an online presence. If you access this online presence again, your browser sends back the contents of the cookie to the respective provider and thus permits recognition of the terminal device. Reading cookies enables us to optimize our online presence for you and make it easier for you to use.

This Website uses only absolutly necessary cookies (section 4.3.1).

4.2 Deactivation and deletion of cookies

If you visit our Internet sites, you are asked in a cookie-layer popup whether you want to accept the cookies that are used on our page or deactivate them in the settings.

If you decide not to accept the cookies, then an opt-out cookie is set in your browser. This cookie is used exclusively to keep track of your objection. However, deactivating the cookies may mean that you are no longer able to use certain functions of our Internet pages. Please note that for technical reasons an opt-out cookie can only be used for the browser with which it was set. If you delete the cookies or use a different browser or a different terminal device, then you must repeat the opt-out procedure.

This configuration option does not include cookies that are set by other providers during your visit to third-party Internet pages.

Nevertheless, you can delete all cookies at any time via your browser. To obtain more information about this, please use the help functions of your browser. However, this may also mean that you are no longer able to use certain functions.

Moreover, via the following webpage, it is also possible to manage and deactivate usage of cookies by third-party vendors:

http://www.youronlinechoices.com/de/praferenzmanagement

We do not operate this webpage, thus we are not responsible for it and have no influence on its content and availability.



4.3 Summary of the cookies that we use

This section contains a summary of the cookies that we use.

4.3.1 Absolutely necessary cookies

Certain cookies are necessary so that we can provide our online presence reliably. This category includes, for example, cookies used for identification or authentication of our users, cookies that temporarily store specific user input (e.g., contents of a shopping cart or an online form); cookies that store specific user preferences (e.g., search preferences or language preferences), and cookies that store data to ensure trouble-free reproduction of video or audio content.

  • Cookie name: Privacy_LVL
    Validity: 6 months

4.3.2 Analysis cookies

We use analysis cookies to enable us to record the usage behavior of our users (e.g., advertising banners clicked, subpages visited, search queries submitted) and evaluate it in statistical form.

  • Cookie name: WT_FPC
    Validity: Until end of session
  • Cookie name: evcnt
    Validity: Until end of session

5. Web analysis

We require statistical information about the usage of our online presence in order to make it more user-friendly, carry out audience measurements, and pursue market research.

For this purpose, we use the web analysis tools described in this section.

The usage profiles generated by these tools with the help of analysis/statistics cookies or through analysis of the log files are not merged with personal data. The tools either make no use whatsoever of user IP addresses or abbreviate them immediately after they are collected.

The vendors of the tools process data only as processors according to our instructions and not for their own purposes.

In the following, you will find information about the respective vendor and how you can object to the collection and processing of data by the tool for each tool.

In connection with tools that use opt-out cookies, it should be noted that the opt-out function is device- or browser-related and, as a rule, applies only for the terminal device and/or browser being used at the moment.



If you use multiple terminal devices or browsers, you must set an opt-out on every single terminal device and in every browser used.

In addition, you can also prevent the generation of usage profiles altogether by generally disabling the use of cookies; in this regard, see the section “Deactivation and deletion of cookies“ (see No. 4.2).

5.1· WebTrends

WebTrends is provided by WebTrends Inc., 851 SW 6th Ave., Suite 1600, Portland Oregon 97206, USA.

The access data is collected on our web page anonymously so that it cannot be connected with individual users. In particular, this is done through anonymization of the IP address.

You can object to the collection or evaluation of your data by this tool by using the opt-out facility under the following link: https://ondemand.webtrends.com/support/optout.asp.

6. Social plugins

We use so-called “social plugins” from various social networks in our online presence; these are described individually in this section.

When the plugins are used, your Internet browser connects directly to the servers of the respective social network. In this manner, the respective vendor is notified that your Internet browser has accessed the corresponding page of our online presence, even if you do not have an account with the vendor or are not currently logged into the vendor. In the process, log files (including the IP address) are transmitted from your Internet browser directly to a server of the respective vendor and may be stored there. The provider and/or its servers may be located outside of the EU or the EEA (e.g., in the USA).

The plugins constitute independent extensions of the providers of the social networks. Thus we have no influence on the scope of the data collected and stored via the plugins by the providers of the social networks.

For information about the purpose and scope of collection, the subsequent processing and use of the data by the social network, and your rights in this regard and settings options for protecting your privacy, please consult the privacy policy of the respective social network.

If you do not want the providers of the social networks to receive and perhaps store and/or use data about this online presence, then you should not use the respective plugins.

6.1 Social plugins with 2-click solution

We use a so-called “2-click solution” to protect you against the tracking and evaluation of your visit to our webpages by providers of social networks as a matter of course. If you retrieve a page on our website that contains such plugins, these are deactivated at first. The plugins are not activated until you click on the button provided.



6.2 Social plugins from Facebook

Facebook is provided at www.facebook.com by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA, and at www.facebook.de by Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland, ("Facebook"). An overview of Facebook plugins and their appearance may be found here:https://developers.facebook.com/docs/plugins/?locale=en_en; Information about data privacy on Facebook may be found here: http://www.facebook.com/policy.php.

6.3 · Social plugins from Twitter

Twitter is operated by Twitter Inc., 1355 Market St., Suite 900, San Francisco, CA 94103, USA ("Twitter"). An overview of Twitter plugins and their appearance may be found here: https://developer.twitter.com; Information about data privacy on Twitter may be found here: https://twitter.com/en/privacy.

6.4 · Social plugins from Xing

Xing is operated by XING SE, Dammtorstraße 30, 20354 Hamburg, Germany ("Xing"). An overview of Xing plugins may be found here:https://dev.xing.com; Information about data privacy on Xing may be found here: https://privacy.xing.com/en/privacy-policy

6.5 · Social plugins from LinkedIn

LinkedIn is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA ("LinkedIn"). An overview of LinkedIn plugins may be found here: https://developer.linkedin.com/plugins; Information about data privacy on LinkedIn may be found here: https://www.linkedin.com/legal/privacy-policy.

7. Google Maps

This page uses the map service Google Maps via an API. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

For the use of the functions of Google Maps it is necessary to store your IP address. This information is usually transmitted to a server of Google LLC in the USA and saved there. The provider of this page does not have any influence on this transmission of data.



The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy retrievability of the places listed by us on the website. This represents a predominant legitimate interest on our part within the meaning of article 6 section 1 lit. f GDPR.

Please see the privacy policy of Google for more information on the handling of user data: https://policies.google.com/privacy?hl=en&gl=de

9. Security

Our associates and the companies providing services on our behalf are obliged to uphold confidentiality and to comply with all applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security



and to protect any data of yours that we process from the risk of unintentional or unlawful destruction, manipulation, loss, change, or unauthorized disclosure or access. Our security measures are constantly being improved in line with technological developments.

10. Your rights

To assert your rights, please follow the instructions provided in section 2 (“Data controller and contact”). In doing so, please provide us with information we can use to personally identify you.

10.1 Right to information and access:

You have the right to obtain information from us about whether or not your personal data is being processed, and, where this is the case, to access your personal data.

10.2 Right to correction and deletion:

You have the right to demand that we correct inaccurate personal data relating to you and – provided that legal requirements have been met – amend or delete it.

This does not apply to data required for billing or accounting purposes or which is subject to a legal retention period. Where access to such data is not required, however, its processing is restricted (see the following).

10.3 Restriction of processing:

You have the right to demand – provided that legal requirements have been met – that the processing of your data be restricted.

10.4 Data portability:

You continue to have the right to receive the data you have provided us in a structured, commonly used, and machine-readable format and – wherever technically feasible – to demand that the data be transmitted to a third party.

10.5 Right to object

10.5.1 Right to object based on individual situation

If we process data on the basis of an overriding justified interest of the kind described in this data protection notice, you have the right to object, on grounds relating to your particular situation, at any time to this processing.



We will no longer process your personal data unless, in accordance with legal requirements, we can demonstrate compelling and legitimate grounds for their further processing which override your interests, rights, and freedoms, or if their further processing serves to establish, exercise, or defend legal rights.

10.5.2 Objection to data processing for the purposes of direct marketing

In addition, you can object at any time to the processing of your personal data for advertising purposes. Please note that, for organizational reasons, there may be an overlap between your objection and the use of your data in a campaign that is already running.

10.6 Right to withdraw consent

If you have consented to the processing of your data, you can withdraw this consent with future effect at any time. This also applies to withdrawal of consent given to us prior to the enactment of the General Data Protection Regulation (May 25, 2018). This does not affect the lawfulness of the processing of your data prior to withdrawal.

10.7 Right of complaint with supervisory authority

You have the right to lodge an appeal with a data protection supervisory authority. For this purpose, you can contact the data protection supervisory authority that is responsible for your place of residence or your federal state or the data protection supervisory authority that is responsible for us. The data protection supervisory authority responsible for us is the State Data Protection and Freedom of Information Officer for Baden-Wurttemberg.

11. Children

Our online services are not aimed at children under 16 years of age.

12. Changes to the data protection notice

We reserve the right to amend our security and data protection measures where required to take account of technological developments. In such cases, we will amend our data protection policy accordingly.



Please always consult the current version of our data protection policy, as this is subject to change.

Last revised: May 30, 2018